Delivery & Return

Free delivery available on products over 1095. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

ZYebuy offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders over 1095: All day delivery. Order anytime:

FREE

Orders under 1095: All day delivery. Order anytime:

154

Large items

Standard delivery Get them around one month

Orders over 1095: All day delivery. Order anytime:

FREE

Orders under 1095: All day delivery. Order anytime:

154

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 7 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?

We're sorry your order hasn't arrived yet. Please check your tracking information or contact our customer support for an update on its status.

Do I need to be there to sign for delivery?

It is suggested to sign

Need a Help?

  • +998 507370246
  • Telegram
  • Email: sales@zyebuy.com

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